At 5jili, we take your privacy seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and the steps we take to keep it secure. Please read this page carefully before registering or using any part of the platform.
Last updated: 2025. This policy applies to all registered players and visitors on the 5jili platform in the Philippines.
When you register and use the 5jili platform, we collect certain personal information that is necessary to operate your account and provide our services. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method details and transaction history, which are required to process deposits and withdrawals in Philippine pesos. During identity verification, we may request a copy of a government-issued ID, such as a Philippine passport, driver's licence, or national ID, to confirm your identity and age. In addition, we automatically collect technical data when you access the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players in the Philippines.
The personal information we collect is used primarily to operate and manage your 5jili account, process your transactions, and deliver the gaming services you have signed up for. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are essential and cannot be opted out of while your account remains active. Your identity and financial information is used to comply with our obligations under Philippine regulations, including anti-money laundering requirements and responsible gaming obligations. We may use aggregated, anonymised data about platform usage to improve our games, features, and mobile experience, but this data cannot be used to identify you individually. If you have opted in to marketing communications, we may use your email address or mobile number to send you relevant promotions and platform updates — you can withdraw this consent at any time through your account settings. We do not use your personal data to make automated decisions that have a significant legal or financial impact on you without human review.
5jili does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification providers, and cloud infrastructure partners — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. If 5jili undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the new entity as part of that process, and you will be notified of any material changes to how your data is handled. We do not share your data with other players or make your personal details visible to anyone outside of the platform's authorised staff and service partners. All third-party partners we work with are required to maintain data protection standards consistent with applicable Philippine law.
As a registered player on the 5jili platform in the Philippines, you have a number of rights in relation to the personal data we hold about you. You have the right to request access to the personal information we hold, to ask us to correct any inaccurate or incomplete data, and to request the deletion of your data in certain circumstances — for example, if you close your account and there is no legal obligation requiring us to retain it. You also have the right to object to or restrict certain types of processing, such as direct marketing communications, and to withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. If you believe that your data has been handled in a way that violates your rights, you have the right to lodge a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, please contact our support team through the platform — we will respond to all verified requests within a reasonable timeframe in accordance with applicable regulations. We are committed to making it straightforward for you to manage your privacy preferences and to understand how your data is being used at all times.
We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 5jili platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff with access to player data are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities as required by law, and we will take immediate steps to contain and remediate the incident. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to keep your login credentials confidential.
The 5jili platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure experience for players in the Philippines. Essential cookies are required for the platform to operate correctly — they enable features such as keeping you logged in during a session, remembering your language and display preferences, and maintaining the security of your account. We also use analytical cookies to understand how players navigate and use the platform, which helps us identify areas for improvement and optimise the mobile experience. You can manage your cookie preferences through your browser settings at any time; however, disabling essential cookies may affect the functionality of certain parts of the platform. We do not use cookies to track your activity on other websites or to build advertising profiles for third-party marketing purposes. By continuing to use the 5jili platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable regulations in the Philippines. When we make material changes to this policy, we will update the effective date shown at the top of this page and, where appropriate, notify registered players through their account contact details. We encourage you to review this page periodically so that you remain informed about how we collect, use, and protect your personal information. Your continued use of the 5jili platform after any update to this policy constitutes your acceptance of the revised version. If you have questions about this Privacy Policy or how your personal data is handled, please visit our FAQ page for further guidance, or contact our support team directly through your account dashboard. We are committed to being transparent about our data practices and to responding promptly to any privacy-related enquiries from players in the Philippines.
Now that you know how we protect your data, you can register with confidence and enjoy casino-style games, fish games, sports betting, and more — all in Philippine pesos, fully optimised for mobile.